Frequently Asked Questions

Counselling is a collaborative process where you work with a trained professional to explore thoughts, feelings, behaviors, and challenges in a safe and confidential environment. The goal is to improve your emotional well-being, gain clarity, and develop healthy coping strategies.

If you're feeling overwhelmed, anxious, depressed, stuck, or struggling in relationships or life transitions, counselling can help. You don't need to be in crisis to benefit — many people seek therapy for personal growth, stress management, or navigating life changes.

We support individuals, couples, teens, and families dealing with a variety of concerns, including:

• Anxiety and stress
• Depression and low mood
• Trauma and PTSD
• Grief and loss
• Relationship and family issues
• Self-esteem and identity
• Life transitions
• Parenting challenges
• Career and academic stress

Accelerated Resolution Therapy (ART) is a form of psychotherapy that helps individuals process and resolve distressing memories and emotions quickly and effectively. Unlike traditional talk therapy, ART uses specific eye movements and visualization techniques to help the brain reprocess traumatic or painful memories, allowing individuals to gain relief without needing to talk in detail about their experiences.

ART is known for its fast results — many people experience significant improvement within just 1 to 5 sessions. It’s particularly effective for conditions such as:

• Post-Traumatic Stress Disorder (PTSD)
• Anxiety and panic
• Depression
• Grief and loss
• Phobias and fears
• Relationship issues
• Performance anxiety

During a session, you'll be guided through calming techniques and gentle eye movements while focusing on a troubling memory or issue. ART helps to "rewrite" how the brain stores the memory, so it no longer triggers intense emotional reactions — without erasing the facts or memory itself.

This therapy is evidence-based, safe, and can be an empowering option for individuals looking for a focused, brief approach to healing.

Learn more about ART from the creator of ART therapy→ https://www.youtube.com/watch?v=vP7dx03arxI

Sessions typically last 50 minutes. The number of sessions varies depending on your goals and situation — some clients come for a few sessions, others benefit from longer-term support. We'll discuss a plan that works for you.

For couples therapy, Gottman Method suggests 90 minute sessions. We can always negotiate this based on your unique needs.

The Gottman Method is a research-based approach to couples therapy developed by Drs. John and Julie Gottman. It is designed to help partners:

• Strengthen their relationship
• Improve communication
• Manage conflict constructively
• Deepen emotional connection
• Build lasting intimacy and trust

This method is based on over 40 years of research with thousands of couples. It uses structured, practical tools and exercises that help couples understand each other better, break negative cycles, and develop healthier patterns of interaction.

Therapists trained in the Gottman Method often use techniques such as:

• The Sound Relationship House theory
• Conflict management skills
• Building shared meaning and rituals of connection

The goal is not just to "fix problems," but to help couples create a strong foundation of friendship, mutual respect, and emotional closeness.

For more information, visit the official Gottman Institute website:
👉 https://www.gottman.com

Your first session is a chance to:

• Discuss what brought you to counselling
• Learn about your therapist and how they work
• Talk about your goals and what you hope to achieve
• Ask questions and decide if it feels like a good fit

It's normal to feel nervous — we’re here to support you at your pace.

Sessions typically last 50 minutes. The number of sessions varies depending on your goals and situation — some clients come for a few sessions, others benefit from longer-term support. We'll discuss a plan that works for you.

For couples therapy, Gottman Method suggests 90 minute sessions for the first 3 sessions.

Yes — your privacy is taken seriously. What you share in session stays confidential, with a few legal and ethical exceptions (such as safety concerns or court orders). We'll explain these clearly in your first session.

We offer both in-person and secure virtual sessions to suit your comfort and availability. Whether you're local or prefer to meet from home, we make therapy accessible and flexible.

Many extended health benefit plans cover counselling with a Registered Psychologist or Clinical Social Worker. We will provide receipts for reimbursement directly after your session. 

We’re here to help. Reach out anytime via email or our Contact page. Whether you're ready to start or just exploring, we're happy to talk.